Shipping Coverage
We deliver across most locations in India.
If your area is not serviceable, you will be notified during checkout before placing the order.
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS or email.
You can track your shipment anytime using that link and stay updated on delivery status.
Address & Contact Details
Please ensure your shipping address and phone number are accurate while placing the order.
Incorrect or incomplete details may lead to delays or failed delivery attempts.
Our delivery partners may contact you for confirmation before delivery.
Delivery Attempts
Our courier partners will attempt delivery multiple times.
If you are unavailable during the first attempt, they will try again.
If the order remains undelivered after multiple attempts, it may be returned to us.
Delivery Experience
We aim to provide a smooth delivery experience.
However, in some cases, minor delays may occur due to:
- High order volume
- Weather conditions
- Courier partner delays
- Remote location accessibility
We appreciate your patience in such situations.
Important Notes
- Delivery timelines are estimates and may vary slightly
- Please be available on your phone during delivery attempts
- Ensure someone is available to receive the order at the address
Need Help?
If you have any questions or need assistance with your order, feel free to contact us:
Email: admin@marsboy.in
WhatsApp: +91 9949121695