Return & Refund Policy
Thank you for shopping with us! We want you to love your purchase, but if you’re not completely satisfied, we’re here to help.
- You can return items within 20 days of purchase for a full refund or store credit.
- To be eligible for a return, the item must be unused, in original condition, with tags still attached.
- Final sale items (e.g., clearance or sale items) are non-returnable.
1. Ensure the item is packed securely in its original packaging.
2. Include the receipt or order confirmation with the return.
3. Log into your account and click on Refund to initiate the process. It’s that simple!
4. Once the refund is requested, our delivery partner will pick up the product from your location.
5. After the item reaches our warehouse, it will be inspected for quality. The product should be unused, in original condition, and with tags intact.
6. Once the product passes the quality check, your refund will be processed immediately.
7. The refund amount will be credited to your account within 7 business days.
If you have any questions or need assistance, please contact us at admin@marsboy.in